Privacy Policy

JobPro AI ("we", "our", "us", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jobproai.com, use our mobile application, or use any other services, features, content, or applications we offer (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service. If you do not agree with the terms of this Privacy Policy or the Terms of Service, please do not access or use the Service.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last updated" date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service or otherwise interact with us to stay informed about our information practices and the choices available to you.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service depends on the content and materials you use, and includes:

Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you register for an account, use certain features of the Service, subscribe to newsletters, respond to surveys, fill out a form, or otherwise contact us. This information may include:

• Identity Data: Name, username or similar identifier.
• Contact Data: Email address, phone number, mailing address.
• Professional Data: Resume/CV, cover letters, career history, educational background, skills, job preferences, and any other information you choose to upload or provide related to your job search and interview preparation.
• Audio Data: Audio recordings of your voice during mock interview sessions or when using voice-enabled features of the Service. We will always seek your explicit consent before recording any audio.
• Communications Data: Feedback, comments, questions, and any other information you provide when you communicate with us.

Data We Collect Automatically

When you access or use our Service, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include:

• Usage Data: Information about how you use our Service, such as the features you use, the pages you visit, the time and date of your visit, the time spent on those pages, your interaction with the app (e.g., responses provided during mock interviews, progress through modules), and other statistics.
• Device Data: Information about your computer or mobile device, such as your IP address, operating system, browser type, device identifiers, mobile network information, and referring/exit pages.
• Location Data: We may collect information about your location if you grant us permission to do so. You can disable location services at any time through your device settings.

The technologies we use for this automatic data collection may include cookies, web beacons, pixels, and other tracking technologies. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Service.

Information from Third Parties

We may receive information about you from other sources, such as third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store or a social networking site, we may collect information about you from that third-party application that you have made public via your privacy settings.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use the information we collect or receive for various purposes, including:

• To create and manage your account.
• To provide, operate, maintain, and improve our Service, including personalizing interview preparation, providing real-time advice simulations, and analyzing your performance.
• To process your transactions and send you related information, including purchase confirmations and invoices.
• To send you technical notices, updates, security alerts, and support and administrative messages.
• To respond to your comments, questions, and requests, and provide customer service.
• To communicate with you about products, services, offers, promotions, rewards, and events offered by JobPro AI and others, and provide news and information we think will be of interest to you. By signing up for our Service, you consent to receive marketing communications from us. You may opt-out of receiving these communications at any time by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.
• To monitor and analyze trends, usage, and activities in connection with our Service to improve the Service and develop new products and features.
• To detect, investigate, and prevent fraudulent transactions, and other illegal activities, and protect the rights and property of JobPro AI and others.
• To comply with legal and regulatory obligations.
• For any other purpose described to you at the time the information was collected or with your consent.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work ("Service Providers"). Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Our Service Providers are contractually obligated to safeguard your information and are not permitted to use your personal information for any purpose other than to perform the services for us or as otherwise required by law.

Specifically, this includes sharing data with our Artificial Intelligence (AI) providers that help power some features of our Service, such as interview feedback and advice generation. These AI providers may use your data, including audio data if you consent to its collection, to improve their AI models. We take steps to ensure that our AI providers adhere to strict confidentiality and security obligations.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

4. Data Storage, Security, and Retention

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, you can ask us to delete your data: see "Your Data Protection Rights" below for further information. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

5. Your Data Protection Rights

Depending on your location and subject to applicable law, you may have the following rights regarding your personal information:

• Right of Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
• Right to Opt-Out of Marketing Communications: You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you.

If you would like to exercise any of these rights, please contact us at hello@jobproai.com. We will respond to your request in accordance with applicable data protection laws. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

6. Children's Privacy

Our Service is not intended for use by children under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

JobPro AI will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Third-Party Websites and Services

The Service may contain links to third-party websites and services that are not owned or controlled by JobPro AI. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to be aware when you leave our Service and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies only to information collected by our Service.

9. Do Not Track Signals

Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Our Service does not currently respond to "do-not-track" signals or similar mechanisms. However, you can usually find out how to opt out of online tracking and advertising by visiting the Digital Advertising Alliance (DAA) opt-out page at http://www.aboutads.info/choices/ or the Network Advertising Initiative (NAI) opt-out page at http://www.networkadvertising.org/choices/.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We may also, in our discretion, notify you through email or other direct communication.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:

JobPro AI
Email: hello@jobproai.com